Platinum Support Programs
Are you a Platinum Software Updates Subscriber? Please e-mail us your video card serial number or contract number and the date in which you purchased your Platinum Software Updates agreement. We will reply with instructions regarding how to obtain the new Media 100 Suite release.
Platinum 8-8 Support
Provides one-year access to the Media 100 Technical Support Team, Monday through Friday, from 8am until 8pm Eastern Time. Customers receive one-on-one support via a toll-free number as well as e-mail. Voice messages are responded to within one hour. purchase>>
Platinum Software Updates
One year of Software Updates. purchase>>
One year of 8-8 Technical Support and Software Updates. purchase>>