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Media 100 Support Contact Form

Media 100 offers 30 days of free e-mail support for new software and software upgrade purchases. You must first register your purchase. If you require assistance after 30 days, please check out our Platinum Support Programs.

When you submit your problem report, it will be entered into our database for tracking purposes. Please be as specific as possible when describing the problem. If we experience trouble reproducing the problem you have described, then we may need to contact you for more information . * Be sure to fill out all required fields.

* Version ?
* A/V Hardware ?
* Serial number ?
* Operating System
* Name
* Email
Phone
   

* Please enter a brief one-line description of the problem:


* If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:


* If the problem is not reproducible(only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:


* If the problem caused any error messages to appear, please, write down the exact text displayed and enter it here:


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Contact Us

800.922.3220
sales@media100.com
customerservice@media100.com

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